Shipping

Our factory and Head Office are located on the Gold Coast, Queensland. Once your order has been received and payment verified, your goods are manufactured especially for you. We normally ship within 2 business days of your order confirmation. All orders are shipped on business days, Monday to Friday, direct from our factory. Exclusions apply, such as public holidays and factory shut down periods.

Please contact us for any purchases of more than 5 pairs of boots.


Pick Up In Store

For your convenience, you can order online and pick up from one of our retail stores. We recommend that you contact the store prior to collection. Please bring your receipt and identification.

Store location Phone Number Estimated Delivery Time
23 Christine Ave, Miami QLD +61 7 5520 4066 1-2 business days
36 Orchid Ave,
Surfers Paradise QLD
+61 7 5504 6127 1-3 business days
3171 Surfers Paradise Blvd,
Surfers Paradise QLD
+61 7 5526 9441 1-3 business days
140 George St, Rocks NSW +61 2 9241 6711 2-4 business days


Deliveries Within Australia

Our domestic orders are delivered by Australia Post. Please note, deliveries cannot be made to PO boxes.

For purchases under $200

Shipping Method Cost Estimated Delivery Time
Standard
(Max. 1 pair of boots)
AUD $15 3-7 business days
 Express (2-5 pairs) AUD $35 2-4 business days

 
For purchases of $200 or more

 Shipping Method Cost Estimated Delivery Time
Standard
(Max. 1 pair of boots)
FREE 3-7 business days
Express (2-5 pairs) FREE 2-4 business days



Deliveries Outside Australia

We utilise several different delivery companies in order to provide a secure and efficient service, including Australia Post and DHL. Please contact us for a shipping quote for countries that are not included in our shipping list.

International deliveries may be subject to local import duties, taxes or other fees determined by the destination country. Most items will be delivered with no additional charge, however, any fees charged by the destination country will be the receiver's responsibility. We advise that you contact your local customs or postal authorities to determine whether or not your parcel will be subject to any fees.

Please note, deliveries cannot be made to PO boxes.

 

For purchases under $300

 Shipping Method Cost Estimated Delivery Time
Standard
(Max. 1 pair of boots)
AUD $35 10-15 business days
Express (2-5 pairs) AUD $65 5-10 business days

 
For purchases of $300 or more

 Shipping Method Cost Estimated Delivery Time
Standard
(Max. 1 pair of boots)
AUD $10 10-15 business days
Express (2-5 pairs) AUD $35 5-10 business days

 

*Business days are Monday to Friday, excluding public holidays.

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