We are proud to manufacture each and every order at our workshop on the Gold Coast, Australia. Depending on demand, our manufacturing estimates for standard orders are usually between 2 and 5 business days. In peak periods such as the lead up to Christmas or during winter, our manufacturing times may be slightly longer (around 10 business days), but if this is the case, we'll keep you updated by email about progress along the way.
Winter 2021 Update: Due to demand, our current manufacturing time is approximately 10 business days. Thank you very much for your patience whilst we individually handcraft all of our orders as quickly as we can. If you require your order faster than this, we recommend that you review the Express/Rush options below.
If you need your order urgently or are hoping to receive it by a certain date, we recommend choosing the Express option at checkout. We prioritise all express orders, treating them with urgency and ensuring they are dispatched within 2 business days. So for express orders, you can guarantee it'll be on the way to you, using the fastest available freight provider, as quickly as possible.
You can choose whether you would like to place your order as Standard or Express, when choosing your shipping options at checkout.
If you are collecting your order from in store, you will receive a notification confirming the date and time your order will be available for collection.
For more detailed shipping information as well as information about import duties for international orders, you can read more here.