For any queries, please contact us at:

Email: hello@uggsince1974.com.au

Phone: +61 (07) 5520 4066

For media inquiries: pr@uggsince1974.com.au

Please note that our Customer Service Department is open Monday to Friday, from 9.00am to 5.00pm AEST. We always aim to respond to queries the following business day. 

If your query relates to why the Currency of your order is changing to AUD at checkout, you can find more information here. 

If your query relates to Returns and Exchanges, you can find more information here.
If your query relates to Manufacturing and Shipping Times, you can find more information here.

Want to stop by and visit us?

Headquarters and Workshop: 23 Christine Avenue, Miami QLD, Australia

If you are shopping from Japan, you can contact our Customer Service Department (fluent in Japanese) over LINE.