Ugg boots are an Australian icon. The term “ugg” has been used widely in Australia since the early 1960s. Genuine ugg boots are made using double face sheepskin with fleece on the inside, tanned exterior and a rigid sole.
YES! We have been proudly manufacturing in Australia since 1974. All our boots are made from A Grade double face sheepskin and are the highest quality 100% Australian made ugg boots available. There are many different ugg brands in Australia but beware, it is important to recognise the different qualities in sheepskin, workmanship, country of origin and not be misled by vast price variations.
No. UGG Australia is owned by an American company, Deckers Corporation, and their boots are mass produced countries including China and Vietnam. They have no connection to Australia. This company trademarked the term “ugg” in 130+ countries around the world despite the fact that "ugg" has been used as a generic term for sheepskin boots in Australia since the 1960’s. Australian companies fought and reverted the trademark for use of the word "ugg" in Australia. However due to the cost of legal battles, they have not been challenged in other countries.
No. There are several manufacturers remaining in Sydney and Victoria. We are the only manufacturer on the Gold Coast. However, most companies are now sewing their uppers made in China, then imported to Australia where the labels and soles are added. Do not be fooled as some companies will only state that their ugg boots are made from “Australian sheepskin” and their company is “Australian owned”. This is not the same as 100% MADE IN AUSTRALIA.
Our soles are made from an upper layer of EVA and lower layer of rubber. The high density EVA is soft and provides supreme comfort. The rubber base is durable and is non-slip. Our generic sizing is printed on the bottom of the soles.
Yes. We recommend that you use the protector spray which makes them water repellent and helps to keep them clean. The protective spray should prevent the boots from becoming ruined by water or snow. However, on days when it is especially rainy, it is best to avoid wearing the boots altogether. If they do get wet, let them dry naturally, away from any sources of heat. When they are dry, brush them well with a suede brush.
Ugg boots are designed to be worn without socks. This actually makes them warmer providing they are a snug fit. They will not get smelly as sheepskin breathes. If you do decide to wear socks we recommend only natural fibres such as wool or cotton.
Our sizing is unisex. Sizes are quite true to size for Australian women. Please go up 1-2 Sizes for Men. It is important get them firm as sheepskin does stretch. When you start wearing them the wool moulds to your feet and give a good half size.
Both your security and your privacy are very important to us. You can order from our online store with the full confidence. Our shopping cart is fully secured with state of the art 128-bit encryption.
We also recognize your privacy is extremely important. Please note, we are required to provide your name and mailing details to our delivery partners for the purpose of delivering your purchases. However, we guarantee that we will not sell, rent or otherwise provide any of your personal information to any other person or business whatsoever.
Every attempt is made to provide a true colour representation to you however actual colours may vary slightly from those displayed on this website. The colour dyeing process may differ with each sheepskin as it is a natural product. Colours may also be affected by individual settings on your computer or mobile device.
Our prices are listed in Australian Dollars and where applicable, inclusive of goods and services tax (GST). You may also select to view the prices in US dollars, Euro, British Pound Sterling or Japanese Yen. Exchange rates are based on information from xe.com. Please note, all final transactions at checkout will still be processed in Australian Dollars. Actual exchange rate and fees may vary depending on your financial institution.
Yes you can! Simply email us or add notes at checkout. Please nclude your order details and personal message. Online orders are wrapped in tissue paper and include an UGG Since 1974 branded cloth storage bag.
If you change your mind or have made an error in your order, you will need to contact us immediately. We will make every attempt to assist you but we cannot guarantee that we will be able to change or cancel your order. All purchases of sale items are final and will not be refunded or exchanged.
If you don't receive your order within the estimated time frame, please contact the postal service with your tracking number. If the carrier is unable to locate your order then contact us, we will lodge an enquiry on your behalf.